Frequently Asked Questions
How Does The Solar Security Camera Operate?
The Solar Security Camera operates using solar power, harnessing sunlight to charge its built-in battery. It connects to Wi-Fi for real-time video streaming and remote access, ensuring continuous monitoring without the need for wiring or external power sources.
What Features Enhance Your Sense Of Security Or Peace Of Mind today?
Key features that enhance your sense of security include real-time alerts, high-definition video quality, night vision, two-way audio, and remote access via smartphone. These capabilities ensure you stay informed and connected to your property at all times.
Where are you located?
Our head office is located in Melbourne, Victoria
How much does shipping cost?
Shipping is free on all orders to Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 30-day money-back guarantee. If youβre not completely satisfied, just reach out and weβll make it right. For more information, visit our βRefund Policyβ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, youβll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the βTrack Your Orderβ page at the top of the website or in the website menu if youβre on a mobile device.Β
How can I contact customer support?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at titantech88@gmail.com
Β Our operating times are Monday to Friday, 9 AM - 5 PM AEST. We aim to respond within 24 hours during weekdays.